項目名稱(chēng):Project Name: 編號: No. : :(全稱(chēng)) (Full name)
我代表廣東順達三鑫機電設備有限公司(投標單位名稱(chēng))對中標合同產(chǎn)品的服務(wù)作如下承諾:
On behalf of Guangdong Three xin Electromechanical Equipment Co., LTD. (Name of the bidder), I make the following commitment to the services of the contract products:
1)保修期限:自最終驗收報告簽署之日起 2 年,或貨到后28個(gè)月,以先到日期為準。終身免維護工時(shí)費。
Warranty period: 2 years from the date of signing the final acceptance report, or 28 months after the arrival of the goods, whichever is the earlier date. Lifetime maintenance free hours.
2)保修責任:保修期內承保由于產(chǎn)品質(zhì)量問(wèn)題引發(fā)的一切故障,損壞的零配件一律免費更換。
Warranty liability: During the warranty period, all failures caused by product quality problems are covered, and damaged parts are replaced free of charge.
3)供方接到顧客通知后在半小時(shí)內答復,需來(lái)人處理的省內在4小時(shí)內到達需方現場(chǎng),24小時(shí)內修復。
The supplier will reply within half an hour after receiving the customer's notice, and the province that needs to be handled will arrive at the demander's site within 4 hours and repair within 24 hours.
4)定期進(jìn)行服務(wù)質(zhì)量的現場(chǎng)檢查及電話(huà)回訪(fǎng)。
Regular on-site inspection of service quality and telephone return visits.
5)超過(guò)保修期的機器,可根據雙方互愿的原則,簽定續保協(xié)議。所需要更換的零配件及消耗材料費用由用戶(hù)自理。
If the machine exceeds the warranty period, the renewal agreement can be signed according to the principle of mutual willingness of both parties. The cost of replacement parts and consumable materials shall be borne by the user.
2.不予保修范圍( No warranty coverage)
2.1)不是由本公司的維修人員進(jìn)行修理、改造、拆卸等而造成的故障;
Failure that is not caused by the company's maintenance personnel to repair, transform, disassemble, etc.;
2.2)抗不可拒的自然災害和人為原因而造成的故障;
Resist unavoidable natural disasters and man-made causes of failure;
3.保證以下服務(wù)措施(Guarantee the following service measures )
1)所有設備自最終驗收報告簽署之日起 2 年,或貨到后28個(gè)月,以先到日期為準。終身免維護工時(shí)費。
For all equipment, 2 years from the date of signing of the final acceptance report, or 28 months after the arrival of the goods, whichever is the earlier. Lifetime maintenance free hours.
2)零配件的及時(shí)保障
Timely guarantee of spare parts
3)做好密閉式冷卻塔安裝、對用戶(hù)操作培訓及日常維護工作,防微杜漸。從根本上杜絕、減少安裝、使用中的不正確行為,堵住源頭,盡可能避免機組故障的出現,確保用戶(hù)的正常使用。(參見(jiàn)使用說(shuō)明書(shū))
Do a good job of the closed cooling tower installation, user operation training and daily maintenance work, to prevent the micro gradually. Fundamentally eliminate and reduce incorrect behaviors in installation and use, block the source, avoid the occurrence of unit failures as much as possible, and ensure the normal use of users. (Refer to the instruction manual)
承諾人:(蓋章)廣東順達三鑫機電設備有限公司
Promisor: (seal) Guangdong Three xin Electromechanical Equipment Co., LTD